At a Glance
- Tasks: Qualify and route inbound leads through calls, emails, and live chat.
- Company: Join Sitemate, a leading software company in the built world.
- Benefits: Competitive salary, equity options, flexible work, and generous leave policies.
- Other info: Diverse team culture with clear career development paths and support.
- Why this job: Fast-track your career in SaaS with real-time coaching and growth opportunities.
- Qualifications: Strong communication skills and a passion for learning in a dynamic environment.
The predicted salary is between 60000 - 70000 $ per year.
Thanks for stopping by and learning more about this role at Sitemate! We’d love to hear from you.
Overview
The Sales Development Representative is responsible for qualifying and routing inbound leads across two channels: self-service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce. This role runs inside that same AI-native approach we build for customers. Leads and account data flow into an AI-populated Salesforce, so reps start from a clean, enriched pipeline instead of manual entry. Every call is coached live by ClaudeMate, giving real-time feedback on framing, objection handling, and next steps as the conversation happens. Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.
Room to grow, fast-tracked
We hire SDRs expecting you to grow past the role. “Grow from Within” is one of our leadership operating principles - meaning proven performance gets noticed and backed fast, and that managers and leaders are encouraged to gravitate towards internal promotions vs. external hires. For SDRs, that typically means a path to Account Executive within 9 to 12 months, based on performance, not tenure.
Day-to-Day
- You will be qualifying and routing inbound leads through two channels; self service & inside sales.
- You’ll be spending most of your time with prospects across phone calls, emails and live chat on our website, as well as internal tools like Slack and Salesforce.
- Your quota is measured by the number of demonstrations booked and completed at the subsequent stage of the process.
Challenges
- Learning about the built world if you haven’t had any exposure to it - there are a lot of different types of companies and plenty of new terminologies to learn.
- Up-skilling your call/phone and email skills - although we have plenty of examples for you to learn from during your onboarding.
- Understanding SaaS financial acronyms and common terminology - if you have not worked in a SaaS company before, there is going to be a lot of metrics to learn.
- We move very quickly, so you’ll need to be excited to come in and learn extremely fast.
Who This Role Is For
- Ambitious individuals wanting to pursue a career in SaaS.
- People who thrive in a structured, high-agency, KPI-driven environment.
- Strong communicators who enjoy building relationships.
- Resilient individuals who can persevere and perform with high-volume tasks.
Must Have Skills & Tools
- Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing and in-person.
- Excellent task organization and prioritization skills, you’re able to multi-task efficiently.
Nice To Have
- Experience with modern tooling - CRMs, Health Scoring, Live chat, Knowledge bases.
- Experience conducting customer meetings digitally (e.g. Zoom/Teams) and/or physically (in person/face to face with customers).
- Patience working in an industry where not all users are tech-savvy.
About Sitemate
Sitemate builds best-in-class software and AI agents for the built world, helping construction, infrastructure and industrial companies work smarter and faster. Our mission is to multiply the engineering power of the built world.
Life at Sitemate
At Sitemate, you’ll join a team that values transparency, high velocity, hustle, diversity, and innovation - not as buzzwords, but as the principles we work by every day. We move fast, communicate openly, and operate with trust and autonomy. You’ll have access to key company metrics, clear career development plans, and the opportunity to grow your career based on performance, not tenure.
What We Offer
- Competitive, performance-based remuneration.
- Equity options - own a piece of what you’re helping to build.
- 20 days paid annual leave, plus sick, carer’s, and compassionate leave.
- Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support).
- Learning & Development - professional growth budget and transparent career plans.
- Employee Assistance Program (EAP) - for confidential counseling, mental health support, and life resources.
- Laptop and home office setup budget.
- Flexible work - a hybrid rhythm, with 2 to 3 days in office depending on the role, 2 WFH each week - with the flexibility to work from anywhere for several weeks a year.
- Community & Connection - weekly catered lunches, global offsites, and "Life Story" sessions.
Equal Opportunity
We’re proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team’s diversity is one of our greatest strengths, and we’re committed to ensuring an inclusive environment where everyone can thrive.
Graduate Sales Development Representative in Sydney employer: Sitemate
At Sitemate, we pride ourselves on being an exceptional employer that fosters a culture of transparency, innovation, and continuous learning. Our hybrid work model allows for flexibility while our competitive remuneration and equity options empower you to take ownership of your contributions. With a strong commitment to diversity and professional growth, you'll be part of a dynamic team dedicated to building meaningful solutions in the AI-driven construction industry.
