SITECH Construction Systems is the exclusive Trimble Civil Construction dealer across Eastern and Central Australia. We are a leading provider of Trimble technology solutions and services for the construction, mining, and civil infrastructure industries. Trimbleoffers a range of GNSS and UTS machine control systems to suit graders, excavators, dozers, scrapers, compactors and more.Trimble machine control systems provide guidance to the operator to comply with a 3D model in civil construction and mining.
About the role
We’re excited to welcome a customer‑focused professional to join us as a Customer Service Officer based in our Bowen Hills office.
Working in our Gateway Support team, your primary focus will be to ensure that all inbound calls are answered, directed and recorded promptly and efficiently. This role also undertakes a number of administrative tasks including providing reception coverage when required. We have the goal of providing excellent service to our customers and this role is integral to the achievement of that goal.
To be considered, you must have the ability to learn quickly and thrive in a constantly changing environment. Proven success in an office-based customer service position is essential. With all that, for this to be the perfect job, you also need to enjoy talking to a wide range of people and take a lot of pride in your customer service skills and demonstrate a friendly, professional phone manner at all times.
We'll be offering a very attractive package including a base salary and performance-based incentives. In addition, you'll be joining a friendly, professional organisation that offers a range of employee benefits including
Why choose us?
- Two extra paid leave days per year
- Quarterly performance-based incentives
- Employee Assistance Program (EAP) – complementary confidential sessions in counselling, wellbeing coaching, financial coaching and much, much more!
Long-term career prospects with potential for international relocation and diversification within our group of companies: https://hergagroup.com/#brands
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