At a Glance
- Tasks: Manage admin tasks and ensure a top-notch customer experience in a fast-paced environment.
- Company: Growing demolition company in NSW with a focus on teamwork and client satisfaction.
- Benefits: Full-time role with opportunities for growth and development in a dynamic industry.
- Other info: Opportunity to work closely with the director and operations team using modern tools.
- Why this job: Join a supportive team and make a real difference in clients' experiences.
- Qualifications: 3+ years in office admin, ideally in construction, with strong tech skills.
The predicted salary is between 45000 - 55000 $ per year.
Office Administrator & Operations Support, Full Time, Putney
About the role
We're a growing NSW demolition company looking for an organised, proactive Office Administrator who can also own the customer experience.
This role blends everyday admin with customer success, keeping clients informed, supported and happy from first enquiry through to job completion.
You'll work closely with the director and operations team, using modern tools (including Hub Spot) to keep everything running smoothly.
We're looking for someone who thinks critically, is resilient and works hard. You'll thrive in a fast-paced environment and take a solution-focused approach to problems.
Key responsibilities
- Manage incoming enquiries, emails and phone calls from clients, builders and councils.
- Send quotes and amended quotes, and follow them up until they're won or lost.
- Book site meetings and quote visits, and coordinate job scheduling with the operations team.
- Maintain Hub
Spot: log interactions, update job stages and follow up.
- Keep clients updated before and during their job, resolve issues and follow up after completion.
- Prepare compliance paperwork and support council DA/CDC documentation.
- Keep job files, insurances and certificates up to date.
What we're looking for
- 3 + years in office admin, ideally in construction or similar.
- Confidence with Xero or MYOB for invoicing and debtors.
- CRM experience (Hub Spot a plus) and strong Microsoft and Google skills.
- A clear, friendly phone manner and good written English.
- Strong organisation, so you can juggle multiple jobs without dropping any.
- Council DA/CDC knowledge is a bonus.
- Nice to have
- Previous customer success or account management experience
- Familiarity with Hub Spot, quoting systems, or project management tools
- Knowledge of NSW construction compliance or demolition processes
If you're organised, tech-comfortable and good with people, we'd like to hear from you.
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Office Administrator & Operations Support – Putney in Sydney employer: Site Demolition Pty
Join our dynamic demolition company in Sydney, where your role as an Office Administrator will not only involve essential administrative tasks but also play a crucial part in enhancing customer satisfaction. We pride ourselves on a supportive work culture that values proactive contributions and offers opportunities for personal growth, all while being part of a team that is committed to excellence and innovation in the construction industry.
