At a Glance
- Tasks: Lead customer growth and retention for Qantas, driving revenue through collaboration.
- Company: Join SITA, a leader in managed network services with a focus on customer success.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Opportunity to work in a vibrant team and shape the future of customer engagement.
- Why this job: Make a real impact by enhancing customer relationships and driving business success.
- Qualifications: Experience in customer operations and strong leadership skills required.
The predicted salary is between 135000 - 165000 $ per year.
SITA is seeking a Senior Manager Customer Operation in Sydney to own customer revenue growth, retention, and executive engagement for the Qantas account, focusing on Managed Network and related services. You will partner with Sales, Product, and Delivery teams to maximize customer value and drive revenue growth.
Reporting to the APAC Director, Customer Success Operations, you will lead cross-functional initiatives, build strong executive relationships, and drive continuous improvement.
Senior Manager, APAC Customer Growth & Success in Sydney employer: SITA
At SITA, we pride ourselves on being a Great Place to Work®, where our employees feel empowered and supported in their professional journeys. With a strong focus on diversity and inclusion, we offer flexible working arrangements, comprehensive wellbeing programs, and extensive professional development opportunities tailored to help you thrive in the dynamic air transport industry. Join us in a collaborative and innovative environment that not only values your contributions but also encourages you to grow and succeed.
