At a Glance
- Tasks: Manage client relationships and ensure exceptional service delivery across Australia.
- Company: Join Sirva, the global leader in moving and relocation services.
- Benefits: Competitive salary, professional growth, and a supportive team environment.
- Other info: Opportunity for mentoring and developing team capabilities.
- Why this job: Make a real impact while connecting with clients worldwide.
- Qualifications: Experience in global mobility and strong communication skills required.
The predicted salary is between 49500 - 60500 $ per year.
Looking for a career where you can connect with people across Australia, grow professionally, and make a real impact? Welcome to Sirva! We are the world’s leader in moving and relocation services, partnering with companies of all sizes to deliver tailored mobility solutions. With a presence in 177 countries, we blend global reach with local expertise, all backed by cutting-edge technology and a human-first approach.
About the role: We’re excited to present the opportunity to join Sirva as a Global Account Manager. This role is responsible for managing and strengthening relationships with a portfolio of domestic and international clients, ensuring exceptional service delivery and high levels of customer satisfaction. Acting as the primary client contact, you will provide strategic account support, oversee program performance, and identify opportunities to enhance client outcomes and grow revenue. Internally you will work closely with operational, finance, supply chain, and implementation teams, driving successful client outcomes through performance reporting, data analysis, and collaborative problem-solving. The role also contributes to the development of team capability through mentoring, knowledge sharing, and providing subject matter expertise across the business.
What You'll Bring:
- A passion for exceptional customer service.
- Previous experience working in global mobility and/or household goods relocations.
- Experience working in a corporate account management environment.
- Strong written and verbal communication skills including presentation skills.
- Strong attention to detail and note-taking abilities.
- A knack for building strong relationships with clients.
Global Account Manager in Melbourne employer: SIRVA
At Sirva, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our employees enjoy comprehensive benefits, ongoing professional development opportunities, and the chance to make a meaningful impact in the relocations industry. Located in a vibrant area, our team thrives in an environment that values work-life balance and encourages personal growth.
