Tech Support Manager: Global Service & Training

Tech Support Manager: Global Service & Training

Full-Time 49500 - 60500 $ / year (est.) Remote
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At a Glance

  • Tasks: Lead technical support and training for customers and service teams.
  • Company: Sinoboom Intelligent Equipment, a leader in innovative machinery.
  • Benefits: Competitive salary, hands-on experience, and career advancement opportunities.
  • Other info: Join a dynamic team focused on innovation and excellence.
  • Why this job: Make a real difference by enhancing customer support and training capabilities.
  • Qualifications: Technical expertise and strong communication skills required.

The predicted salary is between 49500 - 60500 $ per year.

Sinoboom Intelligent Equipment in Australia is seeking a hands-on technical expert to lead the support function for our customers and service team.

You will act as the key liaison with Head Office on product matters and help lift our capability through structured training.

You will troubleshoot, provide remote and field support, manage certification processes for new products entering the Australian market, and design training for national accounts.

Tech Support Manager: Global Service & Training employer: Sinoboom Intelligent Equipment

Sinoboom Australia is an exceptional employer that prioritises innovation and employee development, making it a fantastic place for a Field Service Technician to thrive. With a commitment to ongoing training, competitive salaries, and a supportive work culture, you'll be part of a team that values your contributions while working with cutting-edge machinery in a safety-focused environment. Join us in Victoria and make a real impact in the access equipment industry!

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Contact Details:

Sinoboom Intelligent Equipment Recruitment Team

We think you need these skills to ace Tech Support Manager: Global Service & Training

Technical Expertise
Troubleshooting Skills
Remote Support
Field Support
Training Design
Certification Management
Customer Liaison