Optus is a leading Australian telecommunications company seeking a Contact Centre Specialist to support and develop the core capabilities behind our Contact Centre, voice biometrics and analytics platforms. You'll triage incidents, assist with configuration, run ETL jobs, and grow skills across SQL, scripting, and automation.
This role is open to early-career engineers and can be located in Melbourne, Sydney, or Brisbane with mentoring and cross-functional collaboration.
Junior Contact Centre Engineer – Voice, Biometrics & Analytics in Melbourne employer: Singtel
Optus is an exceptional employer that prioritises excellence and integrity, offering a dynamic work environment in Canberra where your contributions as a Senior Threat & Attack Researcher will have a significant impact on cyber security. With competitive remuneration, flexible working arrangements, and a strong commitment to employee growth through mentorship and diverse initiatives, Optus fosters a culture of inclusivity and support, ensuring that every team member can thrive both personally and professionally.
