Optus is seeking an Operations Manager – Home Onboarding to lead the end-to-end activation experience for Fixed Consumer services in Melbourne. You will drive activation timelines, scale operations, and manage partnerships with contact centres and service delivery teams.
The role focuses on reducing failure demand, improving service design, and delivering cost-to-serve efficiencies while maintaining high-quality customer outcomes in a hybrid work setting.
Operations Lead – Fixed Onboarding & Activation in Melbourne employer: Singtel Group
Optus is an exceptional employer that prioritises employee well-being and professional growth, offering competitive remuneration, flexible working arrangements, and unique benefits like generous parental leave and discounts on products. The work culture fosters collaboration and inclusivity, with a strong emphasis on diversity initiatives and employee-led networks, making it a rewarding environment for those looking to make a meaningful impact in the telecommunications industry.
