Company Description
Single O is a specialty coffee roaster with operations in Australia and Japan, known for building vibrant, community-focused coffee spaces. The company sources and roasts high-quality coffee for cafes and customers who value sustainability, innovation, and flavor. With cafes in Sydney, Brisbane, and Tokyo, Single O is part of what many consider some of the best coffee communities worldwide. As a certified B Corp, the business is committed to social and environmental responsibility as well as ethical sourcing. Team members join a friendly, slightly disruptive culture that encourages fresh ideas and a genuine love of coffee.
Role Description
The Sales Representative is a full-time, on-site role based in Brisbane, QLD. This role focuses on building and maintaining relationships with wholesale and retail customers, including cafes, restaurants, and other partners in the local coffee community. Day-to-day responsibilities include prospecting and onboarding new accounts, presenting Single O’s products and services, and providing ongoing support to ensure customer satisfaction and retention. The Sales Representative will conduct regular site visits, manage orders, prepare and deliver sales pitches, and collaborate with internal teams on promotions, pricing, and inventory planning. The role also involves tracking sales performance, reporting market feedback, and representing Single O at tastings, events, and trainings.
Qualifications
- Customer relationship skills, including the ability to build trust, manage accounts, and provide responsive service to wholesale and retail partners.
- Sales and negotiation skills, with experience in prospecting, pitching, closing deals, and achieving or exceeding sales targets.
- Knowledge of specialty coffee, including basic brewing methods, origin information, and an interest in ethical sourcing and sustainability.
- Strong communication and presentation skills, with the ability to explain products clearly and adapt messaging to different audiences.
- Organizational and time management skills to handle multiple accounts, schedule regular visits, and maintain accurate records and reports.
- Comfort working on-site and in the field, including visiting customer venues across Brisbane and surrounding areas.
- Previous experience in coffee, food and beverage, or hospitality sales is highly beneficial.
- Valid driver’s license and ability to travel locally as required.
- Proficiency with basic digital tools, such as CRM systems, spreadsheets, and email for sales tracking and communication.
- Alignment with B Corp values and an interest in contributing to a socially and environmentally responsible business.
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Sales Representative employer: Single O
At Single O, we pride ourselves on being a vibrant and inclusive workplace where coffee passion meets quality craftsmanship. As a Head Roaster in Botany, you'll not only lead a dedicated team but also enjoy a culture that fosters continuous improvement and personal growth, ensuring every cup of coffee reflects our commitment to excellence. With a focus on sustainability and a supportive environment, we empower our employees to thrive and innovate in the specialty coffee industry.
