At a Glance
- Tasks: Coordinate person-centred care for older Australians and people with disabilities.
- Company: Join Simply Helping, a values-driven organisation making a real difference.
- Benefits: Supportive team environment and meaningful work that impacts lives.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Be part of a mission to enhance dignity and quality of life for others.
- Qualifications: Diploma in Community Services or relevant degree with case management experience.
The predicted salary is between 49500 - 60500 $ per year.
At Simply Helping, our mission is to add value, meaning and dignity to the lives of others by providing flexible, person-centred care and support in an environment of safety and trust. We are seeking a passionate and organised Care Coordinator to join our growing team and play a vital role in supporting older Australians and people living with disability. This is an opportunity to work with a respected and values-driven organisation that genuinely cares about its clients, employees, and community. This a full time role working from our Torquay office.
About the Role
As a Care Coordinator, you will be responsible for coordinating safe, responsive, and person-centred services that meet each client's individual needs, goals, and preferences. You will act as a key point of contact for clients, families, support workers, and other stakeholders to ensure services are delivered to the highest standard.
Key Responsibilities
- Coordinate and review person-centred care plans
- Schedule and monitor client services and support
- Liaise with clients, families, support workers, and external stakeholders
- Support client onboarding and service commencement
- Monitor service quality and identify opportunities for improvement
- Assist with recruitment, onboarding and training of support workers
- Maintain accurate client records and documentation
- Support operational and administrative functions as required
- Escalate service risks and concerns appropriately to management
What We’re Looking For
You are a compassionate and organised professional who thrives in a fast-paced environment and enjoys building positive relationships with clients and colleagues.
Essential Skills and Experience
- Strong communication and interpersonal skills
- Excellent organisational and problem-solving abilities
- Ability to manage competing priorities and work autonomously
- Experience working with diverse stakeholders
- Proficiency in Microsoft Word, Excel and SharePoint
- Commitment to person-centred service delivery and quality outcomes
Qualifications
We welcome applicants with:
- Diploma in Community Services and a minimum of three years' case management experience; or
- Bachelor's degree in Social Work, Behavioural Science or a related discipline; or
- Nursing qualifications and relevant industry experience.
Mandatory Requirements
- Current Australian Driver's Licence
- Current Working with Children Check
- Current NDIS Worker Screening Check
- Current First Aid Certificate
- Evidence of Flu Vaccination
- Evidence of COVID-19 Vaccination
Why Join Simply Helping?
At Simply Helping, our values guide everything we do: Integrity, Connection, Accountability, Respect.
We offer:
- A supportive and collaborative team environment
- Meaningful work that positively impacts people's lives
- An organisation committed to diversity, inclusion and equality
- The opportunity to contribute to quality outcomes for vulnerable members of our community.
Diversity and Inclusion
Simply Helping is committed to creating a diverse and inclusive workplace. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, and people living with disability.
Note: A satisfactory screening process, including checks relevant to the role, will be required prior to appointment.
Care Coordinator in Torquay employer: Simply Helping
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