Our fast-paced customer service and sales environment demand a high level of organisation. We are searching for a motivated Administration Professional to join our Chermside Team! You will be responsible for supporting our Chermside team with all general administrative tasks, to allow our sales professionals to focus on their client engagements and sales.
Key Responsibilities
- General administration support across the store to assist with keeping the team organised and efficient
- Organise and manage client orders
- Order and manage store supplies and workplace resources
- Coordinate promotional events, VIP client evenings, marketing activities and store functions
- Enter and maintain accurate records for customer orders, deposits, payments and outstanding balances.
- Monitor the progress of custom-made client orders, bespoke designs, remakes, repairs, alterations and special orders.
- Follow up on outstanding orders and overdue jobs, escalating delays or concerns to management.
- Ensure relevant paperwork, specifications, quotes and customer approvals are complete and correctly recorded.
- Assist with tracking incoming and outgoing orders
- Ensuring appropriate documentation and security procedures are maintained to a high standard
- Maintain accurate records of completed jobs and ensure items are ready for customer collection
- Assist with stock administration, including stock transfers, receiving documentation and inventory records.
- Manage incoming and outgoing correspondence, telephone calls and emails
- Maintain confidentiality in handling customer, employee and business information
About You
- 3+ years in administration role
- Clear written and verbal communication
- Excellent interpersonal and teamwork skills
- Strong attention to detail and organisational skills
- Familiarity in sales and inventory-basedsoftware for customer order processing & invoicing (not essential)
About Us
Simon Curwood Jewellers are the largest custom Jeweller in Australia. We offer premium quality, ethically sourced diamonds and a luxury experience – we strive to ensure consistency and luminosity with each carefully curated and designed individual piece.
We value leading industry knowledge, experience, and attention to detail. When it comes to custom designed jewellery, we understand each vision is special and unique. That’s why our team are dedicated to delivering the upmost care and precision to transform the ideal engagement ring from a dream to reality.
Note: This PART-TIME position between 20-25 hours / week. Available atour CHERMSIDE Showroom. This is a Weekday role (school hours friendly!)
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Administration Support in Brisbane employer: Simon Curwood Jewellers Pty
At Simon Curwood Jewellers, we pride ourselves on fostering a vibrant and supportive work culture where your enthusiasm and dedication are truly valued. Located in the heart of Kotara, our team enjoys a collaborative environment that encourages professional growth and continuous improvement, making it an ideal place for those looking to make a meaningful impact in the jewellery industry. With a commitment to ethical practices and premium quality, we offer our employees the chance to be part of something special while developing their skills in a dynamic setting.
Contact Details:
Simon Curwood Jewellers Pty Recruitment Team
