Company
LMM Holdings Pty Ltd
SD Parts, part of Sime Motors Australia, is seeking a customer‑focused Parts Advisor to join our Parts Department. This role is ideal for someone who takes pride in accuracy, service excellence, and supporting both retail and workshop customers in a fast‑paced automotive environment.
The Role
As a Parts Advisor, you’ll be responsible for interpreting and processing parts orders accurately, managing inventory and administration tasks, and delivering a consistently high level of customer service. You’ll play a key role in supporting department performance and contributing to gross profit and customer satisfaction targets.
Key Responsibilities
- Process parts orders, accessory requests, and trade quotations accurately and on time
- Ensure prompt service to retail, trade, and workshop customers
- Maintain accurate records, back‑order management, and internal tracking files
- Liaise closely with technicians, service advisors, and warehouse staff
- Maintain a clean, organised, and professional Parts counter environment
- Provide accurate parts advice and identify opportunities to upsell where appropriate
- Ensure WHS compliance and adherence to Sime Motors Australia policies
About You
- Experience in automotive parts, retail, or a similar customer‑facing role
- Strong customer service and communication skills
- High attention to detail with accurate invoicing and paperwork
- Confident using computer systems and learning new processes
- Organised, proactive, and able to work with minimal supervision
- Professional presentation and a team‑focused approach
- Current, clean driver’s licence
Why Join SD Parts & Sime Motors Australia?
- Be part of a respected global automotive group
- Work in a supportive, professional team environment
- Monday to Friday hours
- Ongoing training and development opportunities
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Automotive Parts Advisor — Counter & Customer Care in Brisbane employer: Sime Motors Australia
At Parramatta BMW, we pride ourselves on being a premier employer in the automotive industry, offering a vibrant work culture that fosters creativity and customer engagement. Located in the heart of Sydney, our state-of-the-art showroom provides an exciting environment where you can thrive with uncapped commission potential and extensive professional development opportunities. Join our diverse and supportive team, where your passion for excellence will be rewarded with competitive salaries, bonuses, and a range of employee benefits designed to enhance your well-being and career growth.
