Company :
Hastings Deering (Australia) Ltd
We are searching for a Resource Industries Support Representative to join our team on a permanent, fulltime basis.
This exciting opportunity will see you safely and efficiently provide the highest quality customer service and on-site support to a large world leading mining company located within the Bowen Basin region.
Reporting to our Resource Industries Support Manager your responsibilities will include:
- Promote and adhere to all safety requirements on site and within the workplace
- Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)
- Promote consistency by being a centralized point of contact
- Maximise Customer fleet performance through reliability processes, defect elimination strategies and implementation of reliability focused systems and training
- Create, implement and execute sales and account strategies
- Maintain and increase our market share of parts and service
- Communicate and manage challenges effecting fleet performance and satisfaction
- Manage, document and resolve customer issues and enquires
About You
You will bring the following skills and experience to the role:
- Trade Qualified
- Demonstrated customer management experience within the mining industry
- Experience in mining, mining services or heavy earthmoving industries
- Strong commitment to Safety and continuous Improvement
- Proactive approach to sourcing solutions
- Positive attitude to developing the business through a team approach
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Resource Industries Support Representative employer: Sime Darby
Sime Industrial is an exceptional employer that fosters a collaborative and innovative work culture in Archerfield, where employees are empowered to drive meaningful technology outcomes. With a strong focus on professional development, team members have access to ongoing training and growth opportunities, ensuring they stay at the forefront of industry advancements. The company also values work-life balance, offering flexible arrangements that enhance employee satisfaction and productivity.
