Silverchain is seeking a Customer Service Representative to join its inbound contact centre. This full-time role handles inbound calls from clients, care workers and stakeholders, delivering timely responses and outstanding service.
The position includes a 2–4 week training period at the Bella Vista office, then a flexible hybrid setup with 3 days onsite and 2 days remote weekly. You'll need call-centre experience, strong communication, empathy and the ability to work autonomously or as part of
Hybrid Inbound Customer Service Specialist employer: SilverChain
Silverchain is an exceptional employer that prioritises work-life balance, professional development, and a collaborative team environment. With a strong commitment to delivering Best Care, employees enjoy flexible working arrangements, comprehensive support for career growth, and unique benefits such as subsidised gym memberships and mental health support. Working in the vibrant Peel and Upper South West regions allows you to make a meaningful impact in the community while enjoying the autonomy of your role as an Occupational Therapist.
