At a Glance
- Tasks: Manage client relationships and drive account growth through regular contact and strategic renewals.
- Company: Dynamic company focused on client retention and growth.
- Benefits: Car allowance, fuel card, and a supportive operations team.
- Other info: Opportunity for personal growth and ownership of your client portfolio.
- Why this job: Make a real impact by nurturing established client relationships and driving their success.
- Qualifications: Experience in account management or B2B relationships with strong communication skills.
The predicted salary is between 103950 - 127050 $ per year.
Manage a portfolio of our established, 12+ month clients.
Build the relationship through regular contact and site visits as needed.
Own contract renewals end-to-end — track them, open them early, close them before they expire.
Catch at-risk accounts early and keep them.
Grow existing accounts through additional services.
Keep clean records of every client, renewal date and conversation.
What Success Looks Like
- 30 days: you know your book — every client, every renewal date, every risk.
- 60 days: renewal conversations open ahead of expiry, at-risk accounts flagged and worked.
- 90 days: a renewal rate that protects the base and early account-growth wins on the board.
What We’re Looking For
- Account management, client retention or B2B relationship experience.
- A relationship-first style — curious, reliable, easy to deal with.
- Disciplined follow-through — nothing falls through the cracks.
- Commercial instinct for where an account can grow.
- Comfortable on the phone and in front of clients.
What You’ll Get
- Car allowance + fuel card.
- A warm book of established clients — no cold start.
- A well-run operations team delivering behind you.
- Room to grow — real ownership of the client base and how it develops.
If you’re the person clients are glad to hear from, we’d like to talk.
Client Retention & Growth Specialist in Adelaide employer: Signal Waste & Recycling
Signal Waste & Recycling is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the commercial waste and recycling sector. Located in the vibrant city of Adelaide, employees benefit from a supportive environment that prioritises professional growth and development, alongside competitive remuneration and unique opportunities to make a positive impact on the community. Join us to be part of a forward-thinking team dedicated to sustainability and customer satisfaction.
