At a Glance
- Tasks: Design and demo AI solutions, collaborating with sales and engineering teams.
- Company: Join Sierra, a leading AI platform company with a vibrant culture.
- Benefits: Enjoy flexible time off, health benefits, and a supportive work environment.
- Other info: Diverse and inclusive workplace that values your unique skills and experiences.
- Why this job: Be part of a team transforming customer experiences with cutting-edge AI technology.
- Qualifications: 5-7 years in Sales Engineering, strong relationship-building skills, and a tech-savvy mindset.
The predicted salary is between 135000 - 165000 $ per year.
At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in‑person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Japan, and Sydney.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.
What you’ll do
- GTM technical expert: Design and demo Sierra’s incredible Agent product, offering technical solutions to solve for our customer’s needs, and answering technical questions about our solutions.
- Cross‑functional work: You will work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer‑driven product development philosophy.
- Lead & support our customers: As a GTM and technical leader in the earliest conversations with our future customers, you will both understand and anticipate their needs to continue our industry‑leading AI solution.
What you’ll bring
- 5-7+ years experience in Sales Engineering, Solutions Engineering or customer‑facing technical sales.
- Past experience in demo building, and presenting, and working with customers or clients in the GTM function.
- Experience in relationship‑building with potential customers, including executives and technical leaders.
- Experience in leading the sales process with Enterprise customers.
- Ability to connect a prospect’s specific business problems and Sierra’s solutions and explain them to both a technical and non‑technical audience.
- Bachelor's Degree or above; bonus if in Computer Science or related field, or equivalent professional experience.
- AI‑related experience (or experience in a similarly modern and highly technical industry).
- Experience translating code, technical logic and user requirements to product and engineering requirements.
Our values
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones.
- Craftsmanship: We get the details right, from the words on the page to the system architecture.
- Intensity: We know we don't have the luxury of patience. We play to win.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes.
What we offer
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full‑time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
Be you, with us
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description.
We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Sales Engineer employer: Sierra
At Sierra, we pride ourselves on being an exceptional employer, fostering a culture built on trust, customer obsession, and craftsmanship. Our San Francisco office offers a vibrant work environment with flexible paid time off, comprehensive health benefits, and unique perks like free alphorn lessons, all aimed at supporting our employees' personal and professional growth. Join us to be part of a team that values diversity and encourages collaboration, making a meaningful impact in the AI landscape.
