Sierra Wireless in Australia is seeking a Technical Support Manager 2 to oversee technical support for specific product lines, providing day-to-day leadership and guidance to a team focused on issue resolution and customer satisfaction.
You will collaborate with engineering, product specialists, field applications, and customer service to develop robust support processes, manage escalations, and drive knowledge management and process improvements across the support organisation.
Semiconductor Tech Support Lead: Escalations & Team Growth employer: Sierra Wireless
M2M Connectivity, a Semtech company, is an exceptional employer located in Melbourne, Australia, offering a hybrid work environment that promotes flexibility and work-life balance. Our collaborative culture fosters innovation and technical excellence, providing employees with ample opportunities for professional growth and development while working on impactful projects that enhance critical infrastructure across the region. Join us to be part of a team that values your contributions and supports your career journey in the dynamic field of IoT and networking solutions.
