Warehouse & Production Assistant

Warehouse & Production Assistant

Full-Time On-site
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Join our dynamic team at Sienna, a well-established nail polish brand of 12 years based in Billinudgel. We are seeking a versatile Warehouse Assistant to play a vital role in maintaining the operations of our small business for the long term.

This position is starting end of AUG - early SEPT, is Casual, with work days Monday, Tuesday, Wednesday and Thursday, with working hours from 8 am to 4 pm.

Key Responsibilities:

  • Warehouse Duties: Efficiently pick and pack orders, ensuring accurate and timely shipment of products. This task is the majority of the role.
  • Customer Service: Provide excellent customer service through phone and email communication. Resolve issues and assist customers with inquiries. This includes both retail and wholesale customers.
  • Production Assembly: Assist in the precise assembly of our eco-conscious products, ensuring quality and efficiency.
  • General Office Tasks: Support the Office Manager and Directors with general administrative duties as required, helping maintain an efficiently operating workplace.

Requirements:

  • Previous experience in warehouse operations, customer service, and production assembly.
  • Valid driver's license and comfortable driving company cars.
  • Physical fitness is crucial, with the ability to lift and carry heavy packages and perform assembly tasks.
  • Strong attention to detail and excellent organisational skills.
  • Excellent communication skills and a natural customer-oriented mindset.
  • We are a small team, so you must be hard-working and reliable.

Why Join Us:

  • Be part of a passionate, hard-working team dedicated to creating fun, gentle products.
  • Contribute to a company with a stellar reputation.
  • Work within a small, collaborative environment with a great company culture.
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Contact Details:

Sienna Byron Bay Recruitment Team