At a Glance
- Tasks: Administer and optimise Jira and Confluence platforms in a dynamic tech environment.
- Company: Join Showtime Consulting, a leader in secure cloud and digital solutions across Australia and NZ.
- Benefits: Competitive salary, professional development, and exposure to cutting-edge technologies.
- Other info: Great opportunity for career growth and collaboration with senior tech professionals.
- Why this job: Make an impact in a hands-on role while developing your skills in modern cloud environments.
- Qualifications: 2-4 years of experience with Jira and Confluence administration required.
The predicted salary is between 82800 - 101200 $ per year.
Company Description
Showtime Consulting is a leading provider of Shielded Cloud and Digital Solutions across Australia and New Zealand.
We specialise in delivering secure, enterprise-scale technology solutions across cloud, infrastructure, cybersecurity, business applications, and digital transformation programs.
We partner with government and enterprise organisations to build high-performing technology teams that deliver scalable, efficient, and future-ready business solutions.
The Role
We are seeking an experienced Atlassian System Administrator to join a secure, enterprise-scale technology environment.
This is a hands-on role focused on the day-to-day administration, maintenance, configuration and optimisation of Jira Data Centre and Confluence Data Centre platforms.
You will be responsible for supporting complex Jira and Confluence environments, managing configurations, workflows and permissions, troubleshooting user and platform issues, and assisting with application upgrades.
The role also provides exposure to modern cloud and platform engineering environments, including Kubernetes, AWS EKS/Azure AKS, Git Lab CI/CD, Helm, Amazon EFS and Amazon RDS.
Key Responsibilities
- Administer and maintain enterprise Jira Data Centre and Confluence Data Centre environments.
- Manage Jira global configurations, customised workflows, permission schemes, screen schemes, field configurations and issue types.
- Maintain Confluence space blueprints, permission architectures, templates and macros.
- Provide Tier 2 support for user issues, access management, system queries and performance degradation.
- Support troubleshooting and optimisation across Jira and Confluence environments.
- Assist with Atlassian application upgrades and configuration changes.
- Support Jira and Confluence instances hosted within Azure AKS and AWS EKS environments.
- Monitor Kubernetes pod health, application logs and resource utilisation.
- Run and monitor Git Lab CI/CD pipelines supporting application upgrades, configuration patches and infrastructure changes.
- Support deployments across Non-Production and Production environments.
- Assist with application state and supporting AWS infrastructure, including Amazon EFS and Amazon RDS.
- Work closely with senior Atlassian administrators and platform engineering teams to maintain secure and reliable enterprise services.
- What You'll Need
- 2-4 years of hands-on experience administering Jira Data Centre and Confluence Data Centre within a large-scale corporate environment.
- Strong knowledge of Jira administration, including workflows, permission schemes, screens, fields and issue types.
- Strong understanding of advanced Jira concepts including Script Runner, JQL, automation rules and complex workflow transitions.
- Experience administering Confluence spaces, permissions, templates and macros.
- Experience supporting and troubleshooting end-user and application-level issues.
- Previous experience supporting Atlassian upgrades.
- Strong communication, troubleshooting and stakeholder engagement skills.
- Current NV2 security clearance.
- Preferred Skills
- Exposure to Kubernetes concepts including Pods, Services, PVCs, Config Maps and Ingress controllers.
- Experience or exposure to AWS EKS and/or Azure AKS.
- Familiarity with Helm for deploying and managing Kubernetes packages.
- Basic understanding of AWS and/or Azure cloud infrastructure.
- Familiarity with Git Lab CI/CD and automated deployment pipelines.
- Exposure to Artifactory and secrets management tools.
- Exposure to Amazon EFS and Amazon RDS.
- An interest in developing broader cloud and platform engineering skills.
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Atlassian System Administrator in Canberra employer: Showtime Consulting
Showtime Consulting is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. As a PeopleSoft System Administrator, you will be at the forefront of a significant technology transformation, working alongside experienced teams to deliver high-impact solutions. With a strong focus on employee growth, we provide opportunities for professional development and exposure to complex enterprise environments, making it a rewarding place to advance your career.
