Shire Skin Cancer Doctors – Sutherland NSW
Shire Skin Cancer Doctors is seeking a Casual Medical Receptionist to join our friendly and professional team in Sutherland, NSW. This is a casual position offering flexibility whilst providing essential administrative and customer service support to our busy skin cancer clinic, potential for permanent employment as we grow.
As a Medical Receptionist, you will be the first point of contact for our patients, playing a vital role in ensuring smooth clinic operations and delivering an exceptional patient experience. This role is perfect for someone seeking flexible work arrangements whilst contributing to a healthcare setting where patient care is paramount.
Key responsibilities
- Greet patients warmly upon arrival and manage the check-in process efficiently
- Answer incoming telephone calls and direct enquiries to appropriate staff members
- Schedule and manage patient appointments using clinic management software - Best Practice preferrable
- Maintain accurate patient records and ensure confidentiality in accordance with privacy legislation
- Manage patient documentation, including consent forms and medical histories
- Process patient payments and manage financial transactions accurately
- Maintain a clean, organised and welcoming reception area
- Provide general information to patients regarding procedures, appointments and clinic policies
- Assist with administrative tasks as required to support clinic operations
- Liaise with medical staff to ensure smooth patient flow throughout the clinic
What we're looking for
- Previous experience working as a medical receptionist or in a similar healthcare administrative role
- Strong customer service skills with the ability to remain calm and professional in a busy environment
- Proficiency with medical practice management software and general computer skills
- Experience with private & Medicare billing
- Excellent written and verbal communication skills
- Organisational ability with strong attention to detail
- Understanding of patient privacy obligations and confidentiality requirements
- Ability to multitask and prioritise effectively
- A genuine passion for supporting patients and contributing to quality healthcare delivery
- Flexibility to work casual hours, covering sick leave & annual leave
- Current knowledge of medical reception best practices would be advantageous
What we offer
At Shire Skin Cancer Doctors, we value our team members and are committed to creating a supportive workplace. This casual position offers flexible scheduling to suit your lifestyle needs. You will work with a dedicated healthcare team committed to providing exceptional patient care in a welcoming clinic environment. We foster a collaborative culture where every team member is appreciated and supported. Our clinic provides professional development opportunities and the chance to work within a growing skin cancer clinic. We are an inclusive employer and welcome applications from candidates of all backgrounds.
About us
Shire Skin Cancer Doctors is a newly established, fast growing skin cancer clinic located in Sutherland very close to Sutherland train station. We specialise in the diagnosis, treatment and prevention of skin cancer, providing comprehensive services & education to our local community. Our team of experienced medical professionals is dedicated to delivering high-quality patient care in a supportive and professional environment. We are committed to making a positive difference in patients' lives through expert medical services, patient education and compassionate care. Our clinic is known for its friendly atmosphere, skilled staff and commitment to clinical excellence.
