It Support Officer

It Support Officer

Full-Time On-site
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  • What IT Support Officer Jobs are in Pinjarra

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We are looking for an organized Reservation Support Agent to assist customers with reservation inquiries, available options, updates, and general support.

The ideal candidate is detail-oriented, comfortable researching information, and committed to providing professional customer service.

Key Responsibilities

  • Respond to reservation inquiries
  • Research available options
  • Gather customer preferences and information
  • Assist with coordinating reservations
  • Review reservation details for accuracy
  • Provide confirmations and relevant information
  • Assist with modifications and updates
  • Communicate with providers when necessary
  • Maintain organized reservation records
  • Follow up regarding outstanding details
  • Provide professional customer assistance

Qualifications

  • Strong customer-service skills
  • Excellent attention to detail
  • Good written and verbal communication
  • Strong organization
  • Basic computer proficiency
  • Comfortable researching online
  • Ability to learn reservation systems
  • Dependable and self-motivated
  • Strong time-management skills
  • Previous reservation experience is helpful but not required

Why Choose Us?

  • Remote Environment: Provide reservation

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It Support Officer employer: Shire of Murray

The Shire of Murray is an exceptional employer, offering a vibrant work culture that prioritises work-life balance and professional growth. As part of the Tourism, Place and Events team, you'll have the opportunity to contribute to exciting regional initiatives while enjoying generous benefits such as up to 15.5% superannuation and ongoing development support. Join us in making a meaningful impact in one of Western Australia's most inspiring destinations.

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Contact Details:

Shire of Murray Recruitment Team