About the MALC
The Murray Aquatic and Leisure Centre has a wide range of facilities and offers an extensive range of sport, recreation and leisure programs to the general public, schools, clubs and organisations within the Shire of Murray.
About the role
The MALC is seeking expressions of interest for Customer Service Officers to join our team on a casual basis. We are seeking applicants with a love of all things recreation, good administration and time management skills, and a friendly and happy personality.
Key Duties
- Provide excellent customer service including accurate and courteous information to all internal and external customers
- Ensure a pleasant and welcoming service to all patrons using or enquiring about the Centres wet and dry, programs and facilities.
- Process memberships, enrolments and sales with a high degree of accuracy.
- Manage daily running of reception area.
Qualifications, Skills and Experience
- Proven customer service skills
- Well-developed time management and organisational skills
- Excellent communication, interpersonal and problem-solving skills including ability to negotiate and resolve conflict in an appropriate manner
- Intermediate computer skills
- Knowledge of Swim School Bookings system and formal training in customer service is highly desirable
Benefits
- Learning and development programs
- Mentoring
- Health and Wellbeing initiatives
For further information about the role contact the Coordinator Customer Service (MALC) on .
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Expression of Interest - Customer Service Officer (MALC) employer: Shire of Murray
The Shire of Murray is an exceptional employer, offering a vibrant work culture that prioritises work-life balance and professional growth. As part of the Tourism, Place and Events team, you'll have the opportunity to contribute to exciting regional initiatives while enjoying generous benefits such as up to 15.5% superannuation and ongoing development support. Join us in making a meaningful impact in one of Western Australia's most inspiring destinations.
