Empower People. Build capability. Create social change.
Shine Communities is a community health provider established in delivering support for NDIS, NIISQ and Community Aged Care health communities. Our Service was founded in 2019 with a vision to ethically provide participants, families, and carers with a holistic approach to health and wellbeing.
At Shine Communities, we are seeking a motivated and passionate Service Coordinator for our SIL based services to lead the planning, co-ordination and delivery of high quality community access and group based services.
This is an exciting opportunity for a confident leader who thrives in a fast paced environment, enjoys building strong relationships and is committed to creating positive outcomes for participants and families.
Why Join Shine Communities?
- Competitive salary exceeding industry standards
- Permanent, full-time employment with genuine career progression
- Regular training and upskilling opportunities - we invest in developing our people so they can be their best for the participants they support
- Flexibility and work-life balance
- Reputable registered NDIS provider known for quality, integrity, and person-centred care
- Dynamic and supportive team culture - where collaboration, innovation, and social impact drive everything we do
About the Role
As the SIL Service Coordinator you will oversee the day to day co-ordination of our SIL Houses using the \"Shine Way\" of service delivery. As this is a billable role you will be given a SIL based caseload to manage while you are trained in the complexities of disability services and NDIS compliance.
You will work closely with the Service Delivery and Operations teams to:
- Coordinate and oversee SIL based support programs, ensuring high-quality, person-centred outcomes
- Build strong relationships with participants, families, and external stakeholders
- Support the ongoing growth and sustainability of Shine's SIL services
- Provide leadership, mentoring, and training to frontline staff
- Oversee compliance, risk management, and continuous improvement across all services
- Collaborate with internal teams to streamline service delivery and drive department goals
- Promote a positive, collaborative, and accountable team culture
What You'll Bring:
We are looking for someone with the right clinical/practical background who is ready to learn the administrative and leadership side:
- Experience in disability support, nursing, allied health, psychology, or social work.
- A strong understanding of the NDIS, NIISQ and Community Aged Care framework, specifically in SIL operations.
- Experience in Manual Handling and ABI's
- Able to balance competing priorities in a dynamic environment.
- Prior experience in a senior frontline or emerging leadership role within a Community setting.
- Trained in the 'Assist Clients with Medication' skillset and Mental Health First Aid (Essential).
- A Cert IV, Diploma, or tertiary qualification in Health, Community Services, or Management (Essential).
- Current First Aid/CPR, Driver's License, Police Check, and an NDIS Worker Screening / Blue Card.
Ready to Make an Impact?
If you are ready to make a genuine difference in the lives of others, while contributing to the growth of a forward-thinking organisation, we would love to hear from you.
Contact Details:
Shine Social and Communities Recruitment Team
