Your Role
Key responsibilities include:
- Providing customer service at the Car Rental Counter
- Handling bookings and all customer phone enquiries
- Checking vehicles prior to rental and upon return
- Engaging in cross-sales activities
About You
The company is looking for candidates with the following skills and attributes:
- Adaptive verbal and written communication skills
- Outstanding customer service abilities
- Ability to identify customer needs and make sales
- Capability to learn and operate point-of-sale software
- Strong attention to detail
- Organizational skills and ability to multitask in a fast-paced environment
- Flexibility with willingness to learn and adapt
- Ability to follow processes, procedures, and maintain documentation
Compensation & Benefits
- Hourly rates plus shift loadings and KPI incentives
- Earned Wage Access allowing instant access to earned wages between paydays
- Employee and family & friends discounts on car rentals globally
- Access to discounts on health insurance, gym memberships, home loans, movie tickets, and more
- Various assistance options for career goals through external training programs and professional development courses
Training & Development
Ongoing training and development opportunities are available, utilizing the global network's wealth of knowledge.
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