At a Glance
- Tasks: Lead a dynamic collections team to achieve outstanding results and improve credit control processes.
- Company: Join a forward-thinking company that values teamwork and innovation.
- Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Be part of a supportive environment with great career advancement potential.
- Why this job: Make a real impact by driving team success and enhancing customer relationships.
- Qualifications: Proven leadership skills and experience in commercial collections.
The predicted salary is between 67500 - 82500 $ per year.
Shift is seeking a Collections Team Leader to lead a high-volume commercial collections operation.
You’ll motivate, coach, and develop your team to deliver strong outcomes while balancing customer focus with commercial results.
You’ll own team KPIs for delinquency, recovery, and loss targets, guide escalation of complex accounts, and partner with Finance, Credit, Account Management and Operations to optimize credit control processes.
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Senior Collections Team Leader – Hybrid in Sydney employer: Shift
At Shift, we pride ourselves on being an exceptional employer, fostering a collaborative and inclusive work culture that empowers our employees to thrive. Located in North Sydney, our office offers a flexible working environment, state-of-the-art facilities, and a commitment to employee wellbeing, including industry-leading parental leave. With opportunities for professional growth and a focus on meaningful contributions to Australian SMEs, joining our diverse team means being part of a mission-driven organisation dedicated to making a positive impact.
