Shift is seeking a hands-on Customer Solutions – Team Leader to coach and inspire a team of Customer Solutions Specialists. You'll guide clients from application to settlement and own the onboarding journey, ensuring a positive, efficient experience.
Based in North Sydney, you'll lead workloads, provide coaching, and collaborate with stakeholders to meet customer goals while driving compliance and service excellence across the onboarding process.
Customer Solutions Team Leader - Onboarding & Impact in North Sydney employer: Shift
At Shift, we pride ourselves on being an exceptional employer, fostering a collaborative and inclusive work culture that empowers our employees to thrive. Located in North Sydney, our office offers a flexible working environment, state-of-the-art facilities, and a commitment to employee wellbeing, including industry-leading parental leave. With opportunities for professional growth and a focus on meaningful contributions to Australian SMEs, joining our diverse team means being part of a mission-driven organisation dedicated to making a positive impact.
