Sheraton Sydney is seeking a Rooms Controller to manage guest room assignments and front desk interactions, ensuring a seamless guest experience at all stages of stay.
You will handle inquiries, assist with billing, and act as the face of the hotel from arrival to departure, while coordinating check-in for groups. A supervisory background in hospitality and OPERA familiarity are required, with strong guest-service orientation.
Rooms Controller β Guest Services in Sydney employer: Sheraton Hotels & Resorts
At Sheraton Hotels & Resorts, located in the vibrant Gold Coast, we pride ourselves on fostering a dynamic work culture that values creativity and collaboration. As a Marketing Manager, you'll enjoy comprehensive benefits, opportunities for professional growth, and the chance to make a meaningful impact within a global community dedicated to exceptional guest experiences. Join us and be part of a team that celebrates diversity and encourages you to thrive in your career while contributing to our mission of being 'The World's Gathering Place'.