Private Rental Access Caseworker

Private Rental Access Caseworker

Full-Time On-site
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Aboriginal and Torres Strait Islander people and people with diverse backgrounds are encouraged to apply.

About the role

We are seeking a proactive Private Rental Access Caseworker to join our team on a fixed term contract to 30 June 2027. Your mission is to assist families currently living temporarily in motel accommodation to successfully transition into stable, long-term private rental tenancies. You will act as a key advocate, bridging the gap between crisis accommodation and a place to call home.

Key responsibilities

Prepare clients in temporary motel accommodation for independent private tenancies

Actively network and negotiate with local real estate agents and landlords to advocate entry for clients

Collaborate directly with the Queensland Department of Housing to access crucial private rental assistance products

Equip clients with the budgeting tools, tenancy knowledge and skills required to maintain a successful tenancy

About you

Tertiary qualifications in Social Work, Human Services or a related discipline, or private real estate qualifications

Demonstrated experience in homelessness services or assisting vulnerable tenants

Strong working knowledge of the Queensland private rental market, the Residential Tenancies and Rooming Accommodation Act, and state government housing products

Proven ability to negotiate effectively with private sector stakeholders (e.g., real estate principals and property managers)

Strong understanding of trauma-informed care and commercial awareness of the current private rental climate

Access to salary sacrificing arrangements to significantly increase your take-home pay

Flexible work conditions

Paid day off for your Birthday, plus 5 paid Individual Care Days per year

We will appoint the first successful candidate we find

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Contact Details:

Shelter Housing Action Cairns Recruitment Team