Assistant Manager - Parental Leave Cover
Sharp Office Mid-Coast is a well-established and growing Office Supplies & Technology business located in the Taree CBD with three core divisions:
Office Supplies
Managed IT Services
Our mission is to deliver the best service and advice in the region. As our customer base continues to grow, we're looking for a skilled and motivated Assistant Manager to step into our team.
The Role
This role is a 12-month contract working 38 hours per week Monday- Friday 8.30am- 5pm, with potential for on-going employment at end of term.
What you'll be doing:
- Taking phone orders from external customers
- Prepare quotations for office products and commercial furniture solutions
- Assist with the coordination of the back-of house team and assign tasks to help meet the needs of customers
- Build genuine customer relationships with existing customers & new customers
- Manage company email inboxes
- Receive, pick, pack and dispatch customer orders
- Work with management on resupply of inventory items & actively work to reduce out of stock lines
- Communicate with customers to supply stocked items
- Promote and update our website & create customer contracts/access
- Actively engage with management to present ideas for improvements
- Learn all working aspects of the business
- Covering other positions when staff are absent, such as warehousing.
- Perform or assist with some office furniture installations
Why Join Us?
A young, vibrant, energetic team
Exposure to Office Supplies, Commercial Furniture, Print Solutions and Managed IT Services
Locally owned and run business
Supportive team environment
Skills & Experience
- 3 - 5 years' experience in retail with some management experience
- Great attention to detail
- Ability to build great working relationships and customer relations
- Good computer literacy and ability to learn new systems
- Good literacy and numeracy skills
- Previous stock management experience
Desirable (but not essential):
Understanding of modern technology & problem solving
Previous knowledge of ERP system Jim2
Experience within the office products, office technology, furniture or business-to-business (B2B) industry
