Overview
The Product + Operations coordinator will help both customers and internal team operate smoothly day-to-day. The role is well suited to someone who enjoys combining problem-solving, communication and attention to detail.
Responsibilities
- Creating and maintaining product listings in NetSuite and Shopify
- Updating specifications, pricing and product imagery
- Coordinating with suppliers to obtain product information, samples and swatches
- Monitoring freight updates and ETA changes
- Assisting with workflow improvements and process efficiencies, including the use of AI and automation tools
- Responding to customer enquiries via phone, email, and live chat
- Assisting with product, stock, specification and lead time questions
- Help to manage events and showroom bookings
- Promotions: helping to coordinate the delivery and returns of prizes
- Liaising with the warehouse team regarding deliveries and dispatches
Qualifications
- 1+ years' experience in a similar role
- Ideal industry experience across Retail, Homewares, Lifestyle
- Strong organisational and administrative skills
- High level of accuracy and attention to detail
- Comfortable working with systems and technology
- Interest in AI, automation and improving workflows is welcomed
Product + Operations Coordinator in Sydney employer: Sharp & Carter
At Sharp & Carter, we pride ourselves on fostering a dynamic work culture that values collaboration and professional growth. As a Group Accountant, you'll enjoy a supportive environment that encourages innovation and offers opportunities for career advancement, all while working in the vibrant landscape of Australia. Our commitment to employee well-being and development makes us an exceptional employer for those seeking meaningful and rewarding careers.
