We're partnering with a well-established Australian superannuation organisation to recruit an experienced Resolutions Officer for an immediate temp opportunity. The role emphasizes early resolution and delivering a positive member experience over formal dispute investigations.
You will manage a portfolio of member enquiries, contact members by phone to understand concerns, and prepare clear written correspondence, while maintaining accurate CRM case notes and collaborating with internal teams.
#J-18808-Ljbffr
Early-Resolution Member Experience Specialist in Melbourne employer: Sharp & Carter
At Sharp & Carter, we pride ourselves on fostering a dynamic work culture that values collaboration and professional growth. As a Group Accountant, you'll enjoy a supportive environment that encourages innovation and offers opportunities for career advancement, all while working in the vibrant landscape of Australia. Our commitment to employee well-being and development makes us an exceptional employer for those seeking meaningful and rewarding careers.
