At a Glance
- Tasks: Manage customer enquiries and build strong relationships while ensuring exceptional service.
- Company: Join a dynamic team focused on delivering seamless customer experiences.
- Benefits: Full-time hours, supportive team environment, and opportunities for growth.
- Other info: Work Monday to Friday, 8am - 4pm in Stapylton.
- Why this job: Make a real impact by helping customers and driving sales success.
- Qualifications: Experience in customer service and excellent communication skills required.
The predicted salary is between 37800 - 46200 $ per year.
This is a fantastic opportunity for someone who enjoys building strong customer relationships, providing exceptional service and taking ownership of customer enquiries from initial contact through to delivery.
Working as part of a collaborative team, you will play an important role in supporting existing customers, identifying new sales opportunities and ensuring a seamless customer experience.
The Role
- Reporting to the Internal Sales Manager, your responsibilities will include:
- Managing incoming customer enquiries, quotations and sales orders, ensuring a high level of customer service.
- Building and maintaining strong relationships with existing customers to encourage repeat business.
- Preparing and following up quotations, ensuring accuracy and timely responses.
- Processing customer orders and coordinating delivery requirements through internal systems.
- Responding to enquiries regarding products, pricing, stock availability and delivery schedules.
- Proactively identifying new business opportunities through outbound calls, lead generation and customer follow-ups.
- Supporting External Sales Representatives with customer enquiries and sales opportunities.
About You
To be successful in this role, you will be a confident communicator who enjoys working with customers and has a proactive, solutions-focused approach. Ideally, you will bring:
- Previous experience in customer service, sales support or account coordination.
- Excellent communication skills and the ability to build strong customer relationships.
- Experience preparing quotations, processing orders and managing customer enquiries.
- Strong organisational skills with excellent attention to detail.
- A positive, team-oriented attitude and willingness to learn.
This is a full time permanent position working Monday to Friday 8am - 4pm. Location: Stapylton
Customer Service Administrator in Gold Coast employer: Sharp & Carter
At Sharp & Carter, we pride ourselves on fostering a dynamic work culture that values collaboration and professional growth. As a Group Accountant, you'll enjoy a supportive environment that encourages innovation and offers opportunities for career advancement, all while working in the vibrant landscape of Australia. Our commitment to employee well-being and development makes us an exceptional employer for those seeking meaningful and rewarding careers.
