At a Glance
- Tasks: Be the friendly face of the company, managing calls and customer enquiries.
- Company: Join a well-established organisation in Dandenong South with a supportive team.
- Benefits: Permanent full-time role with a varied and dynamic work environment.
- Other info: Opportunity to take ownership and shape your role in a collaborative setting.
- Why this job: Make a real impact by creating welcoming experiences for customers and visitors.
- Qualifications: Experience in reception, administration, or customer service is a plus.
The predicted salary is between 49500 - 60500 $ per year.
The Opportunity
Sharp & Carter is partnering with a well-established organisation based in Dandenong South to recruit a Front Office Coordinator on a permanent basis.
As the first point of contact for the business, you will play an important role in creating a warm, professional and welcoming experience for customers and visitors.
More than a traditional reception role, this position offers plenty of variety across front office coordination, customer service and broader administration.
Working closely with multiple internal teams, this opportunity will suit someone who enjoys working with people, takes pride in delivering exceptional service and is confident taking ownership of a busy front-of-house environment.
Key Responsibilities
- Act as the first point of contact for customers and visitors
- Manage incoming phone calls, emails and general enquiries
- Provide a professional and welcoming front-of-house experience
- Provide general administrative support across the business
- Coordinate and respond to customer enquiries
- Maintain accurate records across internal systems and CRM platforms
- Monitor and triage enquiries
- Work collaboratively with multiple internal teams
- Take ownership of the front office and manage competing priorities throughout the day
About You
- Previous experience within reception, administration, customer service or hospitality
- A confident, professional and approachable communication style
- Strong organisational skills and attention to detail
- Ability to remain calm and professional when handling challenging enquiries
- Comfortable working autonomously and taking initiative
- Ability to manage multiple priorities within a busy environment
- Strong written and verbal communication skills
- Proficiency across Microsoft Office and general business systems
- Experience using CRM or customer service platforms such as Freshdesk, Hub Spot or similar will be highly regarded
What's on Offer
- Permanent, full-time opportunity
- Dandenong South location
- Varied role across front office, customer service and administration
- Opportunity to take ownership and make the position your own
- Supportive and collaborative team environment
- #J-18808-Ljbffr
Front Office Coordinator employer: Sharp & Carter
At Sharp & Carter, we pride ourselves on fostering a dynamic work culture that values collaboration and professional growth. As a Group Accountant, you'll enjoy a supportive environment that encourages innovation and offers opportunities for career advancement, all while working in the vibrant landscape of Australia. Our commitment to employee well-being and development makes us an exceptional employer for those seeking meaningful and rewarding careers.
