At a Glance
- Tasks: Manage overdue accounts and negotiate payment plans to recover outstanding debts.
- Company: Established organisation in Brisbane with a strong focus on collections.
- Benefits: Flexible hours, hybrid work options, and competitive hourly rate.
- Other info: 6-month contract with opportunities for professional growth.
- Why this job: Make an immediate impact while developing your negotiation skills in a fast-paced environment.
- Qualifications: Experience in collections or credit control and strong communication skills.
The predicted salary is between 28.8 - 35.2 $ per hour.
An exciting temporary opportunity has become available for an experienced Collections Officer to join a well-established organisation based in Brisbane. This is a fantastic opportunity for someone with strong collections experience who can hit the ground running and drive the recovery of a high-volume in outstanding debt over a 6-month contract.
The Role
- Manage a high-volume portfolio of overdue accounts and aged debt
- Proactively contact customers to follow up overdue invoices and secure payment
- Negotiate payment plans and arrangements to facilitate debt recovery
- Prioritise aged debt based on value, risk and recovery potential
- Investigate and resolve account queries, invoice discrepancies and payment disputes
- Monitor aged debtor reports and maintain accurate records of collection activities
- Follow up on broken payment promises and outstanding payment commitments
- Build and maintain professional relationships with customers while managing difficult conversations
- Liaise with internal stakeholders to resolve outstanding account issues
- Escalate high-risk and long-outstanding accounts where required
- Provide regular updates on collection progress, outstanding balances and recovery targets
- Work towards cash collection targets within a fast-paced environment
About You
- Previous experience in a high-volume collections or credit control position
- Proven experience in aged debt recovery and collecting overdue invoices
- Demonstrated ability to negotiate payment arrangements and secure outstanding payments
- Experience managing a large portfolio of debtor accounts
- Strong communication and negotiation skills, with the confidence to have difficult conversations
- Ability to hit the ground running and commit to a 6-month temporary contract
What's on Offer
- 6-month temporary Collections Officer opportunity
- Flexible hours and hybrid opportunities
- High-volume role with a strong focus on cash collection and debt recovery
- Opportunity to make an immediate impact within an established organisation
- Competitive hourly rate based on experience
Collections Officer employer: Sharp & Carter
At Sharp & Carter, we pride ourselves on fostering a dynamic work culture that values collaboration and professional growth. As a Group Accountant, you'll enjoy a supportive environment that encourages innovation and offers opportunities for career advancement, all while working in the vibrant landscape of Australia. Our commitment to employee well-being and development makes us an exceptional employer for those seeking meaningful and rewarding careers.
