At a Glance
- Tasks: Manage customer disputes and ensure compliance with AFCA Rules.
- Company: High-growth fintech expanding globally, focused on empowering individuals.
- Benefits: CBD location, hybrid work, and a collaborative team environment.
- Other info: Opportunity for professional growth in a dynamic industry.
- Why this job: Join an innovative team where your ideas matter and make a real impact.
- Qualifications: 5+ years in compliance or dispute resolution, with strong analytical skills.
The predicted salary is between 82800 - 101200 $ per year.
Compliance Analyst (External Dispute Resolution)
About the Company
Our client is a high-growth fintech, founded in Australia and expanding worldwide, with the purpose to give people the freedom to own it!
Due to growth within the business, they are seeking a compliance analyst to join their external dispute resolution team on an inital three month contract.
About the Role
Your responsibilities will include, but not be limited to
- Manage customer disputes through conciliation and resolution, ensuring alignment with AFCA Rules and regulatory obligations.
- Prepare clear, balanced and well-structured submissions to AFCA
- Support EDR reporting and governance by identifying trends, root causes, risk themes and customer impacts.
- Acting as a key escalation point for complex matters.
Skills and Experience
- 5+ years experience in compliance, legal, dispute resolution or financial services
- Exposure to AFCA
- Strong analytical and problem-solving skills, with the ability to identify issues and contribute to practical improvements.
Benefits
- CBD location
- Working in an innovative team where your ideas would be listened
- Hybrid Work Arrangements
- #J-18808-Ljbffr
Compliance Analyst in Sydney employer: Sharp and Carter
FUNDAY is an exceptional employer, offering a dynamic work environment where innovation and creativity thrive. As the Head of Ecommerce & Digital Growth, you'll be at the forefront of shaping a rapidly expanding brand, with direct access to leadership and a culture that values entrepreneurial spirit. Enjoy unique perks like generous product discounts and additional leave days, all while contributing to a mission-driven company that's redefining the confectionery landscape in Australia and beyond.