About the Company
Our client is a growing Australian food manufacturer specialising in high-quality ready-to-eat products supplied across retail and foodservice channels. The business has built a strong reputation for delivering premium products while maintaining a strong focus on food safety, quality, and customer satisfaction.
With a continued focus on quality excellence and operational improvement, they are seeking a Quality Assurance Coordinator to join their team and support site quality systems and compliance activities.
About the Role
The Quality Assurance Coordinator will play a key role in maintaining and improving food safety and quality standards across the manufacturing site. This is a hands-on role requiring someone who is comfortable working closely with production teams, managing retailer requirements, and driving continuous improvement initiatives.
Key responsibilities include:
- Maintaining and improving food safety and quality systems including HACCP, SQF, and GMP
- Managing retailer specifications, documentation, and compliance requirements
- Supporting Coles, Woolworths, ALDI, and customer compliance systems
- Leading customer complaint investigations and non-conformance management
- Conducting quality checks and providing a strong QA presence on the production floor
- Supporting internal, customer, and third-party audits
- Ensuring compliance with FSANZ and customer standards
- Managing traceability processes, supplier approvals, and mock recall activities
- Conducting sensory evaluations and product quality assessments
- Maintaining accurate quality documentation, records, and specifications
- Supporting continuous improvement initiatives across quality and compliance
- Assisting with new product development activities and technical requirements
This is an excellent opportunity for a quality professional who enjoys a hands-on manufacturing environment and wants genuine ownership across food safety, compliance, and quality outcomes.
Skills & Experience
To be successful in this role, you will have:
- Bachelor's degree in Food Science, Food Technology, or related discipline
- 3+ years' experience within food manufacturing quality assurance or compliance
- Strong understanding of HACCP, SQF, GMP, and food safety standards
- Experience managing retailer requirements and quality systems
- Exposure to major retailer portals and specifications (Coles, Woolworths, ALDI highly regarded)
- Experience managing complaints, non-conformances, audits, and corrective actions
- Strong attention to detail with a practical, solutions-focused mindset
- Ability to work autonomously and take ownership of quality outcomes
- Strong communication skills with the ability to influence production teams and stakeholders
- Flexible approach with the ability to manage competing priorities in a fast-paced environment
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Quality Assurance Coordinator in Melbourne employer: Sharp and Carter
FUNDAY is an exceptional employer, offering a dynamic work environment where innovation and creativity thrive. As the Head of Ecommerce & Digital Growth, you'll be at the forefront of shaping a rapidly expanding brand, with direct access to leadership and a culture that values entrepreneurial spirit. Enjoy unique perks like generous product discounts and additional leave days, all while contributing to a mission-driven company that's redefining the confectionery landscape in Australia and beyond.
