Digital Producer: Member-Centric UX & CMS Transformation in Melbourne

Digital Producer: Member-Centric UX & CMS Transformation in Melbourne

Melbourne Part-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Manage website content and contribute to exciting digital transformation projects.
  • Company: Join a member-focused organisation making a real impact in its industry.
  • Benefits: Part-time role with the chance to influence digital experiences and collaborate with experts.
  • Other info: Be part of a purpose-led team during an exciting digital journey.
  • Why this job: Shape the future of digital interactions while enhancing your skills in a dynamic environment.
  • Qualifications: Experience with CMS, strong communication skills, and a passion for digital transformation.

The predicted salary is between 62100 - 75900 $ per year.

Our client is a well-established member-focused organisation with a strong presence within its industry and a clear focus on delivering value and support to its members. The organisation is embarking on an exciting period of digital transformation, with plans to enhance its website, CRM, systems and overall digital experience. This role will be an important part of that journey, helping to shape how members interact with the organisation across its digital channels.

About the Role

This 0.8 FTE Digital Producer role combines hands-on digital production with the opportunity to contribute to a significant digital transformation program. You'll be responsible for managing and uploading content through the organisation's CMS, supporting website improvements and contributing to broader digital experience initiatives. A key component of the role will be your involvement in the organisation's digital transformation strategy. Working alongside an external consultant and internal working group, you'll have a genuine voice in shaping the future digital experience, ensuring the member remains at the centre of the strategy and decision-making process. You'll also contribute to projects involving the website and CRM ecosystem, making this a varied role for someone who enjoys combining digital production, stakeholder management and project work.

Key Responsibilities

  • Manage and maintain website content through the organisation's CMS
  • Upload, edit and optimise digital content to ensure a consistent online experience
  • Contribute to website UX and digital experience improvements
  • Play an active role in the digital transformation strategy and working group
  • Represent the member experience perspective across transformation initiatives
  • Identify opportunities to improve digital journeys and member interactions
  • Contribute to the review and upgrade of the website and CRM ecosystem
  • Work collaboratively with internal stakeholders, external consultants and technology partners
  • Support broader digital projects from planning through to implementation
  • Manage project timelines, requirements and stakeholder communications

About You

You're a digital professional who enjoys being hands-on with websites and content, while also having the opportunity to contribute to larger digital projects and transformation initiatives. You'll be comfortable working across CMS, website, UX and digital experience, with the stakeholder management skills to bring different teams together and keep projects moving.

You will bring:

  • Experience working with a CMS, ideally Drupal, although this is not essential
  • Experience managing website content and digital channels
  • An understanding of UX and digital customer/member journeys
  • Experience contributing to digital transformation or website projects
  • Strong stakeholder management and communication skills
  • Project management experience and the ability to coordinate multiple initiatives
  • A member/customer-first mindset and strong understanding of digital experience
  • Experience with CRM platforms or EventsAir would be advantageous

Why Apply?

  • 0.8 FTE part-time opportunity
  • Key role within a significant digital transformation program
  • Genuine opportunity to influence the future digital member experience
  • Work across website, CMS, CRM, UX and broader digital projects
  • Collaborate with an external digital transformation consultant and internal working group
  • Join a purpose-led, member-focused organisation at an exciting point in its digital journey

How to Apply

Click APPLY or contact Dominic Roy at ****@sharpandcarter.com.au for a confidential discussion about the opportunity.

Digital Producer: Member-Centric UX & CMS Transformation in Melbourne employer: Sharp and Carter

FUNDAY is an exceptional employer, offering a dynamic work environment where innovation and creativity thrive. As the Head of Ecommerce & Digital Growth, you'll be at the forefront of shaping a rapidly expanding brand, with direct access to leadership and a culture that values entrepreneurial spirit. Enjoy unique perks like generous product discounts and additional leave days, all while contributing to a mission-driven company that's redefining the confectionery landscape in Australia and beyond.

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Contact Details:

Sharp and Carter Recruitment Team

We think you need these skills to ace Digital Producer: Member-Centric UX & CMS Transformation in Melbourne

CMS Management
Digital Content Uploading and Editing
Website UX Improvement
Digital Transformation Strategy
Stakeholder Management
Project Management
Understanding of Digital Customer Journeys