At a Glance
- Tasks: Manage a portfolio of claims from start to finish, ensuring fair outcomes.
- Company: Fast-growing insurer with a people-first culture and supportive leadership.
- Benefits: Competitive salary, bonuses, flexible work, and strong career growth.
- Other info: Enjoy a vibrant office culture with social activities and modern facilities.
- Why this job: Take ownership of your claims and make a real impact in a collaborative team.
- Qualifications: Experience in General Insurance claims and strong communication skills.
The predicted salary is between 63000 - 77000 $ per year.
Claims Specialist| North Sydney | $90K–$100K + Super
Do you have General Insurance claims experience and ready for a role where you own the outcome?
Our client is a fast-growing specialist insurer with a genuinely people-first reputation.
Leaders are hands-on and easy to approach, the team is close-knit and collaborative, and people are recognised for what they contribute.
With the business expanding and its claims team growing, there is real scope to build a career, and the chance to move across the business as it develops.
You’ll manage a varied portfolio of around 100 claims, from straightforward matters through to complex losses, working directly with brokers and customers.
You’ll take each claim from lodgement through to settlement, including recoveries, and build your own delegated authority as you prove yourself.
We’re open to candidates from a range of General Insurance claims backgrounds, and you’ll get the training and support to build your skills across property, motor and farm-related claims.
As a Claims Consultant, you will
- Manage a portfolio of approximately 100 claims end to end, from lodgement through to settlement and recoveries
- Investigate claims, interpret policy wording and assess coverage
- Make commercially balanced decisions within your delegated authority
- Negotiate settlements and determine liability and exclusions
- Build strong relationships with brokers, customers and external stakeholders
- Work collaboratively with Underwriting and the wider business
- Deliver fair, efficient and customer-focused outcomes
- What We’re Looking For
- Experience handling General Insurance claims
- Strong analytical and problem-solving skills
- Excellent communication and relationship-building skills
- Confidence to make decisions and manage competing priorities
- Curiosity and a genuine desire to learn and develop
Recoveries experience isn’t required, as full training is provided.
This opportunity suits someone from a larger insurer who wants broader exposure, more ownership and a people-first environment.
What’s In It for You?
- Salary: $90K–$100K + Super
- Annual discretionary bonus
- Office-based, with one day from home per week after probation
- Structured training and onboarding
- Strong career progression and internal mobility
- Highly accessible and supportive leadership team
- Exposure across multiple areas of the business
- Significant investment in technology and innovation
- Professional development and industry networking opportunities
- Dogs in the office
- Friday drinks, quarterly early-finish team updates, an annual all-team event and regular social activities
- Modern offices
Ready to take ownership of your claims and your career?
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Claims Specialist employer: Sharp and Carter
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