At a Glance
- Tasks: Coordinate and manage residential insurance claims while building strong relationships.
- Company: Reputable insurance repair business known for exceptional service and innovation.
- Benefits: Earn $40 per hour plus super, with a supportive team environment.
- Other info: Immediate start with potential for extension beyond the initial assignment.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Experience in administration or customer service, with strong communication skills.
The predicted salary is between 40 - 40 $ per hour.
Our client is a well-established and highly regarded residential insurance repair business, delivering exceptional outcomes through technical expertise, customer-focused service, and innovative technology. Due to continued growth, they are seeking a Claims Coordinator to join their collaborative team. This is an excellent opportunity for someone who enjoys building relationships, solving problems, and working in a fast-paced environment where no two days are the same.
Working closely with Project Managers, Assessors, Supervisors, Trades and Insurers, you will play a key role in ensuring residential insurance claims are managed efficiently and customers receive a high level of service throughout the repair process.
Key Responsibilities include:
- Coordinating and progressing residential insurance claims
- Managing inbound and outbound customer and stakeholder communications
- Updating claims information across company portals
- Liaising with customers, insurers, trades, and internal teams
- Responding to enquiries and resolving issues promptly
- Building strong stakeholder relationships to ensure positive customer outcomes
- Supporting the wider team in achieving performance targets and service standards
About You:
- Previous experience in administration, coordination, customer service, claims, or a similar role
- The ability to manage multiple priorities simultaneously
- Confidence engaging with a variety of stakeholders
- A genuine commitment to delivering outstanding customer service
- A positive attitude and desire to contribute to team success
What's on Offer?
- Immediate start temporary assignment
- Monday to Friday working hours
- Supportive and collaborative team environment
- Potential for extension beyond the initial assignment
Claims Coordinator employer: Sharp and Carter
FUNDAY is an exceptional employer, offering a dynamic work environment where innovation and creativity thrive. As the Head of Ecommerce & Digital Growth, you'll be at the forefront of shaping a rapidly expanding brand, with direct access to leadership and a culture that values entrepreneurial spirit. Enjoy unique perks like generous product discounts and additional leave days, all while contributing to a mission-driven company that's redefining the confectionery landscape in Australia and beyond.
