Luxury Reservations Agent in The Rocks

Luxury Reservations Agent in The Rocks

The Rocks Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Handle guest inquiries and provide top-notch service to ensure an unforgettable experience.
  • Company: Join the iconic Shangri-La Sydney, a leader in luxury hospitality.
  • Benefits: Enjoy competitive pay, staff discounts, and opportunities for career growth.
  • Other info: Dynamic work environment with a focus on teamwork and excellence.
  • Why this job: Be part of a passionate team creating memorable experiences for guests.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 47250 - 57750 $ per year.

Shangri-La Sydney in The Rocks, NSW, is seeking a passionate Reservations Agent to represent our renowned luxury hotel. You will handle guest inquiries, provide information on the hotel, its location, facilities and outlets, and help guests choose Shangri-La as their preferred stay.

You will deliver exceptional service over the phone, manage calls with professionalism, maintain accurate guest profiles in Opera PMS, and collaborate with colleagues to ensure a seamless guest journey.

Luxury Reservations Agent in The Rocks employer: Shangri-La Group

Shangri-La the Marina, Cairns is an exceptional employer that offers a vibrant work culture in a stunning waterfront location. With a strong focus on employee growth and development, you will have access to career progression opportunities within a globally recognised hospitality group. Enjoy benefits such as duty meals, accommodation discounts, and a supportive team environment that values diversity and inclusion.

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Contact Details:

Shangri-La Group Recruitment Team

We think you need these skills to ace Luxury Reservations Agent in The Rocks

Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability
Customer Service Skills
Customer Service