At a Glance
- Tasks: Convert online enquiries into high-value jewellery sales and manage the entire sales journey.
- Company: SH Jewellery, a luxury brand focused on exceptional customer experiences.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Exciting role with potential to shape the future of online jewellery sales.
- Why this job: Join a dynamic team and help clients find their dream jewellery pieces.
- Qualifications: Strong communication skills and a passion for luxury customer service.
The predicted salary is between 63000 - 77000 $ per year.
SH Jewellery is seeking an Online Jewellery Sales & Customer Experience Specialist to convert online enquiries into high‑value sales and own the online sales journey.
You will manage multi‑channel leads, provide expert jewellery advice, quote, close deals, and help build scalable sales workflows with the e‑commerce and operations teams.
The role requires commercial mindset, ability to work across phone, email, live chat and social media, and a passion for delivering luxury customer experiences.
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Online Jewellery Sales Lead in Melbourne employer: SH Jewellery
At SH Jewellery, we pride ourselves on being Australia's best-reviewed jeweller, offering a dynamic work environment where you can take ownership of the online sales journey and build lasting client relationships. With competitive salaries, ongoing training, and a supportive team culture, we provide ample opportunities for personal and professional growth while working with exquisite jewellery pieces that create cherished memories for our clients. Join us in Melbourne and be part of a passionate team dedicated to excellence and customer satisfaction.
