At a Glance
- Tasks: Manage online enquiries and convert leads through various channels.
- Company: SH Jewellery, a growing brand in the jewellery industry.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Be part of building an exciting online sales function.
- Why this job: Join a dynamic team and make an impact in online sales.
- Qualifications: Strong communication skills and a passion for jewellery.
The predicted salary is between 41850 - 51150 $ per year.
SH Jewellery is seeking an Online Jewellery Sales & Customer Experience Specialist to manage and convert our growing online enquiries.
You will own the online leads across phone, email, live chat, SMS and social media—building relationships, providing expert jewellery advice, preparing quotes and closing high-value sales.
You will help build the foundations of our online sales function by improving workflows, follow-up processes, reporting, templates and customer journeys.
Online Jewellery Sales & Client Experience Specialist in Melbourne employer: SH Jewellery
At SH Jewellery, we pride ourselves on being Australia's best-reviewed jeweller, offering a dynamic work environment where you can take ownership of the online sales journey and build lasting client relationships. With competitive salaries, ongoing training, and a supportive team culture, we provide ample opportunities for personal and professional growth while working with exquisite jewellery pieces that create cherished memories for our clients. Join us in Melbourne and be part of a passionate team dedicated to excellence and customer satisfaction.
