At a Glance
- Tasks: Coordinate customer feedback activities and support the VoC program.
- Company: Join SG Fleet, a leader in customer experience innovation.
- Benefits: Gain valuable experience, flexible hours, and a supportive team environment.
- Other info: Fast-paced role with opportunities for growth and learning.
- Why this job: Make a real difference by driving insights that enhance customer experiences.
- Qualifications: Strong communication skills and a passion for customer feedback.
SG Fleet is seeking a Voice of Customer (VoC) Coordinator in Sydney to support the VoC program by coordinating customer feedback activities, maintaining insight systems, and producing accurate reporting. The role provides operational support to the VoC Manager and Customer Experience team, driving insights and continuous improvement.
You will handle survey distribution, data gathering, and reporting templates, while maintaining documentation and supporting timely action follow-ups in a busy environment.
Voice of Customer Insights Coordinator in Sydney employer: SG Fleet
SG Fleet is an exceptional employer that prioritises employee growth and development within a dynamic work culture. With a focus on innovative talent acquisition strategies and cross-border collaboration, employees are empowered to build sustainable talent pipelines while enjoying a supportive environment that values transparency and respect in every candidate interaction. Located across Australia and New Zealand, SG Fleet offers unique opportunities to engage with cutting-edge digital mobility solutions and enterprise automation initiatives, making it a rewarding place for those seeking meaningful employment.
