At a Glance
- Tasks: Analyse and improve operational processes for better efficiency and outcomes.
- Company: Join a forward-thinking organisation focused on continuous improvement.
- Benefits: Enjoy wellness days, parental leave, and education support.
- Other info: Great career progression and health support available.
- Why this job: Make a real impact by driving process improvements and operational excellence.
- Qualifications: Tertiary qualification in relevant fields and experience in process analysis.
The predicted salary is between 41850 - 51150 $ per year.
This position is responsible for supporting the governance, design and continuous improvement of operational processes within assigned domains, ensuring alignment with enterprise standards and business objectives. The role provides process expertise, operational insights and governance support to drive consistency, efficiency and sustainable business outcomes. Through data analysis, stakeholder engagement and continuous improvement practices, the role helps maintain operational integrity and enable effective service delivery.
Job Requirements
- Tertiary qualification in Business, Operations Management, Process Improvement, Project Management, Commerce or a related discipline
- Experience in process analysis, process improvement, business operations, or continuous improvement roles
- Demonstrated experience documenting and mapping business processes using recognised methodologies and tools
- Strong analytical skills with the ability to interpret data, identify trends, and develop practical recommendations
- Experience working with a range of stakeholders to drive process improvements and operational efficiencies
- Knowledge of operational governance, risk management, and compliance frameworks
- Experience supporting change initiatives and process implementation within a medium to large organisation
- Experience with process mapping and workflow tools (e.g., Visio, Lucidchart, Signavio, ARIS, or similar)
- Certification or training in Lean, Six Sigma, Business Process Management (BPM), Continuous Improvement, or a related discipline is desirable
- Project management or business analysis certification (e.g., PRINCE2, Agile, CBAP, BABOK, or similar) is desirable
Job Responsibilities
- Analyse, document and continuously improve operational processes to enhance efficiency, consistency, scalability and customer outcomes
- Support the implementation and maintenance of domain governance standards, process documentation, business rules and operational procedures
- Collect, analyse and interpret process and operational performance data to identify trends, risks, data quality issues and improvement opportunities
- Investigate process-related operational issues, perform root cause analysis and support the implementation of sustainable solutions and corrective actions
- Partner with business leaders, subject matter experts and operational teams to support process, governance and business improvement initiatives
- Support the delivery and adoption of process changes through effective communication, training and stakeholder engagement
- Contribute to continuous improvement and governance capability by promoting best practices, compliance and consistency
Recharge and relax with up to 4 days of wellness days every year. We offer industry leading 20 weeks paid parental leave. Monetary service milestone awards. Career progression opportunities. Education support towards learning and development, includes a learning budget per year, free access to LinkedIn Learning and more. Two paid volunteer days each year. Health and wellbeing support including a subsidy and an Employee assistance Program.
Process Specialist in Sydney employer: SG Fleet
SG Fleet is an exceptional employer that prioritises employee growth and development within a dynamic work culture. With a focus on innovative talent acquisition strategies and cross-border collaboration, employees are empowered to build sustainable talent pipelines while enjoying a supportive environment that values transparency and respect in every candidate interaction. Located across Australia and New Zealand, SG Fleet offers unique opportunities to engage with cutting-edge digital mobility solutions and enterprise automation initiatives, making it a rewarding place for those seeking meaningful employment.
