At a Glance
- Tasks: Manage collections, negotiate payments, and maintain customer relationships.
- Company: Dynamic organisation focused on financial excellence and customer service.
- Benefits: Wellness days, parental leave, career progression, and education support.
- Other info: Enjoy a supportive environment with health and wellbeing initiatives.
- Why this job: Join a team that values integrity and offers growth opportunities.
- Qualifications: Strong numerical skills, attention to detail, and excellent communication.
The predicted salary is between 41850 - 51150 $ per year.
This position is responsible for supporting the organisational goals by providing accurate and timely collection of outstanding debt and for contacting customers where their debt has exceeded the due date of payment to negotiate payment timing; maintaining and fostering professional relationships with internal and external customers; providing appropriate controls, monitoring and reporting on collections activities; and delivering on agreed KPI’s and reporting frameworks.
Skills and Experience
- Strong financial acumen, including some knowledge/experience with payment plans and accounting procedures
- Solid numerical and excel skills
- High level of attention to detail
- Good negotiating skills, with the ability to deal with difficult customers
- Ability to critically analyse information and solve problems
- Communicates professionally, with good verbal and written communication skills
- Strong organisational and prioritisation skills – able to meet specific deadlines and reports regularly on progress
About you
- Customer Service Orientation
- Has a high level of initiative and a continual improvement mindset
- Has integrity and strong understanding of professional ethics
- High level of motivation, energy and drive to achieve
- Demonstrates patience and resilience
- Can build and establish relationships with key stakeholders
Recharge and relax with up to 4 days of wellness days every year. We offer industry leading 20 weeks paid parental leave, monetary service milestone awards, career progression opportunities, education support towards learning and development, includes a learning budget per year, free access to LinkedIn Learning and more. Two paid volunteer days each year. Health and wellbeing support including a subsidy and an Employee Assistance Program.
Accounts Receivable Officer in Melbourne employer: SG Fleet
SG Fleet is an exceptional employer that prioritises employee growth and development within a dynamic work culture. With a focus on innovative talent acquisition strategies and cross-border collaboration, employees are empowered to build sustainable talent pipelines while enjoying a supportive environment that values transparency and respect in every candidate interaction. Located across Australia and New Zealand, SG Fleet offers unique opportunities to engage with cutting-edge digital mobility solutions and enterprise automation initiatives, making it a rewarding place for those seeking meaningful employment.
