Lease Reconciliation Officer

Join SG Fleet as a Novation Management Consultant and play a key role in supporting customers through the end-of-lease process for novated vehicle contracts.

You will liaise with employees and employers, manage lease reconciliations, prepare early termination quotes, resolve customer enquiries, and ensure all contractual service levels are met.

• Job Requirements
• Certificate in business or equivalent (desirable)
• Professional and courteous customer service skills
• Effective communication skills both verbal and written
• Ability to resolve problems through to complete resolution in a timely, effective manner
• Strong organisational and prioritisation skills for effective time management
• Strong technical/numerical skills
• Proficient in using MS products including other computer systems
• Job Responsibilities
• Thoroughly and efficiently communicate with the employer/employee as part of the lease reconciliation and customer updates processes
• Prepare workflow tasks for outstanding invoices, reconciling outstanding transactions including finance payments, standard lease services and payroll deductions
• Prepare and issue early termination quotes
• Adhere to Corporate customers contractual SLAs to ensure all processing requirements are met
• Work effectively with the team to ensure the department’s accountabilities are met including support of the vision and goals of the team and company
• Recharge and relax with up to four extra days of leave each year. We call them Wellness days
• We offer industry leading 20 weeks paid parental leave
• Save plenty with vehicle salary packaging
• Monetary service milestone awards
• Recruitment referral bonus
• Discounted mobility products and services
• Career progression opportunities (over 25% of our vacancies get filled internally!)
• Education support towards your growth, including an individual learning budget per year, free access to Linked In Learning and more
• Two paid volunteer days each year to give back to causes that matter to you
• Health and wellbeing support including a subsidy and an innovative Employee Assistance Program

Job Description

Join SG Fleet as a Novation Management Consultant and play a key role in supporting customers through the end-of-lease process for novated vehicle contracts.

You will liaise with employees and employers, manage lease reconciliations, prepare early termination quotes, resolve customer enquiries, and ensure all contractual service levels are met.

• Job Requirements
• Certificate in business or equivalent (desirable)
• Professional and courteous customer service skills
• Effective communication skills both verbal and written
• Ability to resolve problems through to complete resolution in a timely, effective manner
• Strong organisational and prioritisation skills for effective time management
• Strong technical/numerical skills
• Proficient in using MS products including other computer systems
• Job Responsibilities
• Thoroughly and efficiently communicate with the employer/employee as part of the lease reconciliation and customer updates processes
• Prepare workflow tasks for outstanding invoices, reconciling outstanding transactions including finance payments, standard lease services and payroll deductions
• Prepare and issue early termination quotes
• Adhere to Corporate customers contractual SLAs to ensure all processing requirements are met
• Work effectively with the team to ensure the department’s accountabilities are met including support of the vision and goals of the team and company
• Job Benefits
• Recharge and relax with up to four extra days of leave each year. We call them Wellness days
• We offer industry leading 20 weeks paid parental leave
• Save plenty with vehicle salary packaging
• Monetary service milestone awards
• Recruitment referral bonus
• Discounted mobility products and services
• Flexible work arrangements
• Career progression opportunities (over 25% of our vacancies get filled internally!)
• Education support towards your growth, including an individual learning budget per year, free access to Linked In Learning and more
• Two paid volunteer days each year to give back to causes that matter to you
• Health and wellbeing support including a subsidy and an innovative Employee Assistance Program
• What's next

We are a proud equal opportunity employer and welcome everyone to our team.

As a pre-requisite to employment, the successful applicant will be required to complete a pre-employment screening.

Aboriginal and Torres Strait Islander candidates are encouraged to apply.

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