Voice of Customer Insights Coordinator

Voice of Customer Insights Coordinator

Full-Time 50715 - 61985 $ / year (est.) On-site
S

At a Glance

  • Tasks: Coordinate customer feedback activities and maintain insight systems for continuous improvement.
  • Company: Join SG Fleet AU, a leader in customer experience and innovation.
  • Benefits: Enjoy competitive pay, flexible work options, and opportunities for growth.
  • Other info: Collaborative environment with a focus on professional development.
  • Why this job: Make a real difference by driving customer insights and enhancing experiences.
  • Qualifications: Strong communication skills and a passion for customer feedback.

The predicted salary is between 50715 - 61985 $ per year.

SG Fleet AU is seeking a Voice of Customer (VoC) Coordinator to support the delivery of the VoC program by coordinating customer feedback activities, maintaining insight systems, and ensuring accurate reporting. The role provides operational support to the Voice of Customer Manager and Customer Experience team, helping drive customer insights and continuous improvement initiatives.

You will work with cross-functional teams to gather information, track trends, and contribute to process.

Voice of Customer Insights Coordinator employer: SG Fleet AU

SG Fleet is an exceptional employer that prioritises employee well-being and professional growth, offering benefits such as up to 4 wellness days annually, 20 weeks of paid parental leave, and a dedicated learning budget. With a strong focus on diversity and work-life balance, employees are encouraged to develop their skills in a supportive environment while contributing to meaningful outcomes in the corporate purchasing sector. Located in a vibrant area, SG Fleet fosters a positive team culture and provides ample opportunities for career progression.

S

Contact Details:

SG Fleet AU Recruitment Team

We think you need these skills to ace Voice of Customer Insights Coordinator

Customer Feedback Coordination
Insight System Maintenance
Accurate Reporting
Operational Support
Cross-Functional Collaboration
Trend Analysis
Process Improvement