Job Description Seeking graduate for entry level operations role.
Job Description Seeking graduate for entry level operations role. The Vehicle delivery co-ordinator is charged with ensuring a high level of customer satisfaction through the efficient, effective and timely co-ordination of the driver’s new vehicle order, ensuring proactive communication with all stakeholders through to vehicle delivery and settlement of the new novated lease.
Job Requirements
- Excellent phone manner and communication skills
- Good attention to detail
- Strong time management and organisational skills
- Excellent stakeholder management skills
- Ability to effectively negotiate
- Ability to manage workload efficiently and deal with competing priorities
- Ability to work to deadlines in a fast-paced environment
Job Responsibilities
- Monitor and coordinate delivery of third-party accessories between suppliers to ensure vehicle delivery occurs on time
- Proactively communicate with the driver regarding progress of their Novated lease. Ensure information is always maintained accurately and up to date, to ensure client is always provided correct information
- Professionally handle any issues or complaints in line with complaint management process. Follow through to resolution in a timely manner
- Effectively liaise with internal/external stakeholders – Sales, Purchasing, Procurement, Suppliers and Trade Advantage teams getting to the source of any issues that may impact the driver to ensure a high level of customer satisfaction
- Manage key events/tasks of the vehicle purchasing process life cycle - with all stakeholders, in accordance with sgfleet policy and procedures
- Manage and process dealer paperwork and documents ensuring they meet the Financiers requirements
- Manage internal reports on outstanding deliveries
- Continually review, assess and follow up overdue/outstanding orders
Job Benefits
- Recharge and relax with up to 4 days of wellness days every year
- We offer industry leading 20 weeks paid parental leave
- Monetary service milestone awards
- Career progression opportunities
- Education support towards learning and development, includes a learning budget per year, free access to LinkedIn Learning and more
- Two paid volunteer days each year
- Health and wellbeing support including a subsidy and an Employee assistance Program
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Vehicle Delivery Coordinator in Sydney employer: SG Fleet AU
SG Fleet is an exceptional employer that prioritises employee well-being and professional growth, offering benefits such as up to 4 wellness days annually, 20 weeks of paid parental leave, and a dedicated learning budget. With a strong focus on diversity and work-life balance, employees are encouraged to develop their skills in a supportive environment while contributing to meaningful outcomes in the corporate purchasing sector. Located in a vibrant area, SG Fleet fosters a positive team culture and provides ample opportunities for career progression.
