At a Glance
- Tasks: Manage collections, negotiate payments, and maintain customer relationships.
- Company: Join a supportive team focused on financial excellence.
- Benefits: Enjoy wellness days, parental leave, and education support.
- Other info: Dynamic workplace with opportunities for personal and professional growth.
- Why this job: Make a difference by helping customers while growing your career.
- Qualifications: Strong numerical skills and a knack for problem-solving.
The predicted salary is between 41850 - 51150 $ per year.
About the role
This position is responsible for supporting the organisational goals by providing accurate and timely collection of outstanding debt and for contacting customers where their debt has exceeded the due date of payment to negotiate payment timing; maintaining and fostering professional relationships with internal and external customers; providing appropriate controls, monitoring and reporting on collections activities; and delivering on agreed KPI’s and reporting frameworks.
Skills and Experience
- Strong financial acumen, including some knowledge/experience with payment plans and accounting procedures
- Solid numerical and Excel skills
- High level of attention to detail
- Good negotiating skills, with the ability to deal with difficult customers
- Ability to critically analyse information and solve problems
- Communicates professionally, with good verbal and written communication skills
- Strong organisational and prioritisation skills – able to meet specific deadlines and report regularly on progress
About you
- Customer Service Orientation
- Has a high level of initiative and a continual improvement mindset
- Has integrity and strong understanding of professional ethics
- High level of motivation, energy and drive to achieve
- Demonstrates patience and resilience
- Can build and establish relationships with key stakeholders
Job Benefits
- Recharge and relax with up to 4 days of wellness days every year
- We offer industry leading 20 weeks paid parental leave
- Monetary service milestone awards
- Career progression opportunities
- Education support towards learning and development, includes a learning budget per year, free access to LinkedIn Learning and more
- Two paid volunteer days each year
- Health and wellbeing support including a subsidy and an Employee Assistance Program
Accounts Receivable Officer in Melbourne employer: SG Fleet AU
SG Fleet is an exceptional employer that prioritises employee well-being and professional growth, offering benefits such as up to 4 wellness days annually, 20 weeks of paid parental leave, and a dedicated learning budget. With a strong focus on diversity and work-life balance, employees are encouraged to develop their skills in a supportive environment while contributing to meaningful outcomes in the corporate purchasing sector. Located in a vibrant area, SG Fleet fosters a positive team culture and provides ample opportunities for career progression.
