At a Glance
- Tasks: Lead a local service centre, ensuring top-notch customer service and effective team management.
- Company: Services Australia, dedicated to serving the community with integrity.
- Benefits: Flexible hours, 15.4% superannuation, and comprehensive training support.
- Other info: Join a supportive team focused on continuous improvement and community impact.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Strong communication skills and a passion for customer service.
Services Australia seeks a Service Centre Manager to lead a local service centre, ensuring high-quality customer service and effective staff management.
You will liaise with stakeholders to foster partnerships, contribute to policy and procedures, and support delivery improvements for Centrelink, Medicare or Child Support payments.
You will be trained and supported as you build service capability and oversee output quality to serve the community.
Service Centre Leader - Flexible Hours & 15.4% Super in Mareeba employer: Services Australia
Services Australia is an exceptional employer, offering a dynamic and collaborative work environment where ICT Project Managers can thrive. With a focus on employee growth and development, the agency provides opportunities to work on large-scale digital services that impact millions of Australians, all while embracing flexible work arrangements. Join us to be part of a team that values innovation and user-centred outcomes in delivering critical government services.
